Q&A: Complimentary shipping within Estonia for purchases €500 and up, international shipping is free for orders €1500 and above. All shipments get tracking code. Paintings can be exchanged if not suitable. You are welcome at the studio to choose a painting, too. For extra photos and/or video of an artwork or other questions, please use contact form.

The owner of the online store WWW.LIISKOGER.COM is Liis Koger Art OÜ
with the registry code 14344714, located at Narva mnt 7, Tallinn, Estonia.
Validity of sale – product and price information

The conditions of sale apply to purchases of goods from the online store.
The prices of products in online store are indicated below the titles of products.
The prices are given in euros.

Placing an order

Add the desired product(s) to cart to order them. Fill in all the required fields.
A name, telephone number and an address are needed for shipping. They will be shared only to the shipping company. You have to choose the sending method
according to where you want the goods to be delivered.

The total cost will be displayed on screen. This can be paid via bank transfer or using another payment method. The contract enters into force when full price of product(s) has been transferred to the bank account of the online store.

If we cannot deliver the ordered goods due to stock running out or for any other
reason, the purchaser will be informed as soon as possible, but no later than
3 working days, and the money paid will be sent back at the same time.

Shipment  – responsibility, cost and time

Until the goods have arrived, Liis Koger Art OÜ and the shipping company are
responsible for the ordered item(s) to arrive safely. It is extremely important for the buyer to check right upon the arrival of package if any damage has been made. If so, the buyer should note the delivery man. The online store and the shipping company can only be responsible for the issues that occur during the travel.

Paintings and drawings are shipped all over the world. 

Within Estonia, the cost of shipping is €30 if the purchase cost is below €500. If the order exceeds €500, the sending will be free. All other, international orders will be shipped free if the purchase worth exceeds €1500. If the purchase is for less than that amount, we charge €150, which is mostly half of what delivering actually costs. 

All shipments of original paintings in Estonia should arrive within 7 working days; in Europe and America, within 14 working days. Delivering prints takes more time due to the fact that every print is made up to request. It might take 14 days within Estonia and 21 days for everywhere else in the world to get your parcel of high quality custom made print.

Changing the goods

If you should discover that the painting does not satisfy your needs, you are free to change the artwork for some other artwork that you can see at liiskoger.com that is at the same price or higher. The difference will be billed accordingly. Returning the painting will be paid by the customer, sending a new painting will also be paid by the customer. As this mostly doesn't happen, there is no automatic way to do this, you have to write and find agreement: info@liiskoger.com

Defective goods

The online store, together with the shipping company, is responsible for delivering your product(s) safely. If something should happen on the way, please take
photos right when you discover the damage that has happened.

The online store offers change for paintings that arrive hurt.
The damaged paintings have to be returned first.

Terms of use

Because we are talking about original artworks, a few other rules apply.
It is strictly forbidden to use the paintings or drawings that you have bought as means of additional income, for example selling prints of them in what ever form.
It is strictly forbidden to use the images at WWW.LIISKOGER.COM website or items ordered from Liis Koger Art OÜ for commercial purposes without a written permission from Liis Koger Art OÜ.

Liis Koger Art OÜ keeps the rights of the artwork images, so your painting(s) may gain even more value. Liis Koger Art OÜ remains the holder of rights related to the images of the artworks, so that the prints of the actual goods may appear for example in magazines, books, on cups of coffee or even airplanes. :)

Privacy policy

The online store only uses the personal data entered by the purchaser (including name, phone number, address, e-mail and bank details) for processing the order and sending goods to the purchaser. The online store forwards personal data to the
transport service provider in order to deliver the goods.

The online store sends newsletters and offers to the client's e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.

The purchaser is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or clicking the link unsubscribe within the newsletter email.

Complaints

All complaints made by the purchaser about the online store must be e-mailed to
info@liiskoger.com or submitted by calling +372 53 409 417.

The online store does its best to solve any issue, before you should have to turn to Consumer Dispute Committee or dispute resolution bodies of the European Union.

IMPORTANT NUMBERS

Liis Koger Art OÜ is VAT obligatory.
VAT (value added tax) number: EE102390773

Bank details for transfers:
Name: Liis Koger Art OÜ
Name of bank: Swedbank (Estonia)
IBAN: EE802200221067980382
BIC/SWIFT: HABAEE2X
Address of bank: Liivalaia 8, Tallinn, Estonia (EU)